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May 2, 2025
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Virtual Cards Explained: The Ultimate Guide to Safer, Smarter Digital Payments (2025 Update)

virtual-credit-card

The digital transformation has reshaped countless aspects of modern life, and financial transactions are no exception. Amidst growing concerns about online security and the demand for greater convenience, a powerful tool has emerged: the virtual card. 

While virtual cards offer compelling benefits for individuals, their impact on the business world is arguably even more profound, promising to revolutionize how companies manage payments, control expenses, and optimize financial operations.But what exactly is this digital payment instrument, and how does it function?

Key Takeaways

  • Virtual cards enhance security by masking actual payment details, offering a significant advantage over traditional cards, especially for online transactions and protecting against data breaches.

  • They provide granular control over spending, allowing users to set limits, expiration dates, and merchant restrictions, aiding in budgeting and preventing unauthorized use for both individuals and businesses.

  • Virtual cards streamline payment processes, particularly for businesses in areas like accounts payable, by automating reconciliation and reducing manual effort, leading to increased efficiency.

  • They offer versatile applications for both personal and business use, ranging from secure online shopping and subscription management for individuals to efficient expense management and supplier payments for organizations.

  • The virtual card market is experiencing substantial growth, driven by increasing digital fraud and the demand for more secure and efficient payment methods, positioning them as a fundamental component of the future financial landscape.

What is a Virtual Card?

A virtual credit card is a digital-only payment card number, typically with the standard 16 digits, an expiration date, and a CVV security code — just like its plastic predecessor — and exists purely in electronic form, generated through a mobile app or website provided by a financial institution or fintech company, with no physical plastic card involved. These digital credentials are intrinsically linked to an underlying funding source, which could be a traditional credit card account, a debit card linked to a bank account, or a pre-funded account balance.

The primary function and defining characteristic of a virtual card is its ability to perform secure online, over-the-phone, or other 'card-not-present' transactions by acting as a proxy, effectively masking the user's real account details from the merchant. This separation between the transaction mechanism (the virtual number) and the actual funding source (the real account) forms the foundation of its security advantages. Instead of repeatedly exposing a static, physical card number to numerous online merchants, users can generate unique — often temporary — virtual numbers for different purchases or vendors.

How Virtual Cards Work

The process begins when a user, either manually or through an automated system (common in business settings), requests a virtual card from their provider, typically a bank or a specialized fintech firm. The provider instantly generates a unique virtual card number with its associated details.

From the user's perspective during an online checkout, the transaction flow mirrors that of a physical card: 

  • They enter the virtual card's 16-digit number, expiration date, and CVV into the merchant's payment form. 

  • The merchant processes this information through standard payment networks, like Visa or Mastercard. 

  • The payment request is routed to the virtual card provider, who verifies the transaction against any pre-set controls like spending limits or merchant restrictions and authorizes it if valid, drawing funds from or placing a hold on the linked funding account. 

  • For business-to-business (B2B) transactions, detailed reconciliation data associated with the virtual card payment flows back automatically to the company's accounting or enterprise resource planning (ERP) systems, simplifying bookkeeping.

While primarily designed for online or card-not-present scenarios, the utility of virtual cards is expanding. Some can be added to digital wallets like Apple Pay or Google Pay, enabling secure, contactless payments in physical stores using near-field communication (NFC) technology. This bridges the gap between online security and offline convenience.

Virtual Cards vs. Digital Wallets: Clearing the Confusion

In the realm of digital payments, the terms "virtual card" and "digital wallet" are sometimes used interchangeably, leading to confusion. While related and often used together, they represent distinct concepts with different primary functions.

Defining V-card and Digital Wallet

  • Virtual Cards: These are unique, electronically generated payment card numbers (16-digit number, expiry, CVV) linked to an underlying account. Their main purpose is to enhance security and control for transactions (primarily online or card-not-present) by masking the real account number and allowing for specific usage parameters like single-use or spending limits. They can sometimes be loaded into digital wallets for in-person use.

  • Digital Wallets (e.g., Apple Pay, Google Pay, Samsung Pay): These are applications (apps) residing on smartphones or other devices that securely store digitized representations of various items, including payment cards (credit, debit, loyalty, gift), tickets, passes, and even digital IDs. Their primary purpose is convenience — consolidating physical wallet items into a digital format and enabling quick, secure contactless payments in stores (via NFC) and streamlined checkouts online.

Virtual Card and Digital Wallet: Key Differences

The core distinctions lie in their form, function, and primary benefit:

  • Form Factor: A virtual card is the number itself. A digital wallet is an app that holds representations of cards (and other things).

  • Number Generation: Virtual card services generate new, unique card numbers that are different from the physical card number. Digital wallets typically tokenize the existing physical card number — replacing it with a secure digital token for transactions, although the underlying card number remains the same. However, some integrations allow virtual card numbers generated by services to be used directly within a digital wallet like Google Pay.

  • Primary Purpose & Benefit: Virtual cards prioritize security and control through number masking, disposability, and spending limits. Digital wallets prioritize convenience and speed for storage and contactless and online payments.

  • Platform Dependence: While specific virtual card providers have their own platforms (apps/websites), the generated numbers can generally be used across any merchant accepting the card network. Digital wallets are tied to specific operating systems or providers (Apple, Google, Samsung) but can store cards from many different banks and issuers.

How Digital Wallets and Virtual Cards Work Together

Crucially, these technologies are not mutually exclusive; they are often complementary. Many virtual card numbers can be added to digital wallets just like physical cards. This allows users to combine the enhanced security of a virtual card number (masking the real account, specific limits) with the convenience of tap-to-pay functionality offered by digital wallets for in-person transactions.

Understanding these distinctions helps users choose the right tool for the right situation and leverage the combined power of both technologies for secure and convenient digital payments.

Table: Virtual Cards vs. Physical Cards vs. Digital Wallets

Feature

Physical Card

Virtual Card

Digital Wallet

Form Factor

Plastic Card

Digital Number (No physical form) 

Software Application (App) on device 

Security Mechanism

Chip (EMV), Magnetic Stripe, CVV

Number Masking, Single-Use/Multi-Use Limits, Merchant Locking, Instant Deactivation 

Tokenization, Device Authentication (Biometrics/PIN) 

Number Generation

Fixed Number assigned by Issuer

Unique, often temporary number generated on demand 

Typically tokenizes existing card number; can sometimes hold virtual numbers 

Primary Use Case

In-person, Online, Phone transactions

Secure Online/Phone/Subscription payments; B2B payments; sometimes in-person via wallet 

Convenient In-person Contactless Payments, Secure Online Checkout 

Key Benefit

Wide Acceptance, Familiarity

Enhanced Security, Spending Control, Privacy, Convenience (Online)

Convenience, Speed (Contactless/Online), Storage of multiple items 

Limitations

Vulnerable if number compromised; Physical loss/theft

Potential issues with refunds/reservations requiring physical card 

Requires compatible device/terminal; App/OS dependent

Types of Virtual Cards

The virtual card landscape is diverse, offering different types tailored to specific needs and use cases:

Single-Use vs. Multi-Use

This is a fundamental distinction. Single-use virtual cards are designed for maximum security; they typically expire after one successful transaction or once a specific pre-set amount is spent. This makes them ideal for one-off purchases, especially with unfamiliar merchants, as the number becomes instantly useless if compromised. 

On the other hand, multi-use cards can be used for multiple transactions, often with spending limits per transaction, per time period (e.g., monthly), or in total. These are well-suited for recurring payments like subscriptions or for establishing ongoing payment relationships with specific vendors.

Funding Source

As mentioned, virtual cards draw funds from various sources. Virtual credit cards (VCCs or v-cards) are linked to a credit line, offering the typical grace periods and rewards associated with credit accounts. Virtual debit cards pull funds directly from a linked bank account, while virtual prepaid cards operate off a pre-loaded balance. In the U.S. market, virtual cards linked to credit accounts represent the largest segment by revenue.

Use Case Focus (B2B vs. B2C)

Virtual cards are increasingly specialized for either business-to-business (B2B) or business-to-consumer (B2C) applications. B2C virtual cards, often offered by banks like Capital One or fintechs like Privacy.com, primarily focus on enhancing security and convenience for individual online shopping and subscription management. B2B virtual cards, provided by corporate banking divisions or specialized platforms like Corpay, are geared towards corporate needs. They typically offer more sophisticated controls like restricting usage to specific merchant categories, detailed reporting, and deep integration capabilities with business systems like ERP and accounts payable AP platforms to streamline processes like expense management and supplier payments.

This variety underscores that virtual cards are evolving from a simple security feature into a flexible and multifaceted payment technology, adaptable to a wide range of transactional needs for both individuals and organizations.

How Virtual Cards Reduce Fraud

As the landscape shifts away from paper checks, fraudsters have likewise shifted to electronic payment fraud, a rapidly growing financial threat. Recent data paints a stark picture: Consumers reported losing over $12.5 billion to fraud in 2024, a significant 25% jump from the previous year, according to the Federal Trade Commission (FTC). 

Worryingly, this increase wasn't driven by more reports, but by a higher percentage of victims losing money — 38% in 2024 compared to 27% in 2023. Investment scams and imposter scams led the financial losses, but online shopping issues remained one of the most commonly reported fraud categories.

Businesses are prime targets as well. In 2024, a staggering 79% of organizations experienced attempted or actual payments fraud, with business email compromise (BEC) — often involving vendor or executive impersonation — cited as the most frequent attack vector. The digital theft of payment data is rampant, with one report noting 269 million stolen card records posted online in 2024, dominated by card-not-present (CNP) data used in e-commerce fraud. Techniques like Magecart e-skimming, which steal card details directly from checkout pages, saw a threefold increase in infections in 2024, exploiting website vulnerabilities.

Compounding the problem, recovering funds lost to fraud is becoming increasingly difficult. In 2024, only 22% of organizations managed to recover 75% or more of their fraud losses, a sharp decline from 41% the previous year, according to the AFP. This challenging recovery landscape underscores the critical importance of preventing fraud in the first place, rather than relying solely on reactive measures. When a traditional, static credit or debit card number is exposed — whether through a merchant data breach, a phishing attack, or an e-skimmer — it becomes a key that unlocks potential financial harm.

How Virtual Cards Increase Security

Virtual cards offer a robust defense against this rising tide of digital crime by fundamentally changing how payment data is handled. A virtual card's core security principle lies in masking the user's actual, permanent card number or bank account details. When a virtual card number is used for a transaction, the underlying sensitive financial information is never exposed to the merchant or stored in potentially vulnerable merchant databases. This immediately reduces the risk associated with data breaches.

Beyond simple masking, virtual cards employ several specific features that create multiple layers of security:

  • Single-Use Numbers: Perhaps the most powerful security feature, many virtual cards can be generated for a single transaction only. Once the authorized payment is complete, the virtual card number automatically becomes invalid. Even if this number is stolen from a merchant's system, it's useless to fraudsters looking to make subsequent unauthorized purchases. This directly counters the threat posed by the massive volume of stolen CNP data circulating online.

  • Merchant Locking: Some virtual card providers allow users to lock a multi-use virtual card to the first merchant it's used with. If that specific merchant later suffers a data breach and the virtual card number is compromised, it cannot be used to make purchases at any other store or website, significantly limiting the potential damage.

  • Spending Limits: Users can often set precise spending limits on each virtual card — either a total limit for the card's lifetime, a limit per transaction, or a limit within a specific timeframe, like monthly for subscriptions. This acts as a crucial safeguard, preventing fraudsters from draining an account or making large unauthorized purchases even if they manage to obtain a valid virtual number before it expires or its single use is consumed.

  • Custom Expiration Dates: Some providers allow setting custom, often shorter, expiration dates for virtual cards, further reducing the window of opportunity for misuse.

  • Instant Issuance and Deactivation: Unlike physical cards that require time for mailing and activation, virtual cards are generated instantly. More importantly, if a user suspects a virtual number has been compromised or simply no longer needs it, they can typically pause, lock, or permanently deactivate it immediately through the provider's app or website. This action has no impact on the underlying physical card or bank account, which remains active and secure.

Furthermore, the technology of tokenization is often employed, especially when virtual cards are added to digital wallets. Tokenization replaces the actual card number with a unique digital identifier (a token) that is useless outside the specific transaction context, adding another layer of cryptographic security.

The evolution of these features — from basic number masking to granular controls like merchant-locking and dynamic limits — reflects a growing sophistication in both fraud tactics and defensive measures. Security is no longer just about hiding the real number; it's about actively controlling how, when, where, and for how much the payment credential can be used. This shift towards user-controlled, preventative security is becoming increasingly vital in a landscape where fraud is pervasive and recovery is uncertain.

Business Benefits of Virtual Cards

While enhanced security is often the headline benefit, the benefits of virtual cards extend far beyond fraud prevention. They offer tangible improvements in control, convenience, efficiency, and even financial management for both personal and business users.

Taking Control of Your Spending

Virtual cards empower users with unprecedented control over how their money is spent. The ability to set customizable spending limits is a key feature highlighted by numerous providers. These limits can often be tailored per virtual card, per transaction, per time period (daily, weekly, monthly), or even restricted to specific merchant categories. For individuals, this is invaluable for budgeting; setting a firm limit for online shopping or ensuring a subscription service or vendor can't charge more than the agreed amount. For businesses, these controls are crucial for enforcing spending policies, managing departmental or project budgets, and preventing unauthorized employee expenditures.

Beyond spending limits, the power to instantly lock, unlock, or pause virtual cards provides another layer of control. If a subscription is no longer needed, or an employee leaves the company, the associated virtual card can be immediately deactivated with a few clicks, stopping future payments without affecting the primary funding account or other active virtual cards. This granular, real-time control over active payment instruments offers flexibility and responsiveness unmatched by traditional physical cards.

Virtual Card Convenience in the Digital Age

Virtual cards are inherently designed for the digital world, offering significant convenience:

  • Instant Issuance: One of the most compelling features is the ability to generate a virtual card number instantly, anytime, anywhere. There's no waiting for a physical card to arrive in the mail. This is particularly useful for new account holders who want to start spending immediately or if a physical card is lost, stolen, or damaged.

  • Ease of Use: For online or phone purchases, virtual cards eliminate the need to have the physical card on hand. The necessary details are readily accessible via the provider's app or website.

  • Seamless Integration: Many providers offer browser extensions or mobile apps that streamline the process of creating and using virtual cards, sometimes even auto-filling payment details at checkout.

Improved Efficiency and Automation

For businesses, the efficiency gains offered by virtual cards, particularly when integrated into broader financial systems, are substantial. This is where the benefits move beyond individual transactions to impact core operational workflows:

  • Automated Data Capture & Reconciliation: Virtual card transactions can automatically feed detailed data directly into a company's accounting software or ERP system. This often includes rich remittance information (sometimes referred to as Level III data), linking the payment directly to specific invoices or purchase orders. This automation drastically simplifies and speeds up the reconciliation process, which is often a time-consuming manual task with traditional payment methods like checks or ACH.

  • Reduced Manual Effort: By automating data entry and reconciliation, virtual cards significantly reduce the manual labor involved, even already automated in accounts payable and accounts receivable processes. This not only saves time and resources but also minimizes the risk of costly human errors. Some estimates suggest virtual payments can be five times less expensive to process than paper checks, and invoice processing costs can drop significantly.

  • Improved Visibility: The detailed, real-time reporting capabilities associated with many virtual card programs provide finance teams with much greater visibility into company-wide spending patterns. This allows for better budget tracking, compliance monitoring, and strategic financial analysis.

Enhanced Privacy

Beyond the security aspect of masking primary account numbers, virtual cards also enhance user privacy. They minimize the amount of personally identifiable information (PII) and core financial details shared directly with numerous merchants during online transactions. This reduces the user's digital footprint and the potential exposure of personal data.

Business Cost Savings & Rebates

While individuals primarily benefit from security and convenience, businesses can realize direct financial advantages:

  • Reduced Processing Costs: As noted, automating processes and replacing paper checks can lead to significant operational cost savings. Faster payment processing times compared to checks (1-2 days vs. 7-10 days) can also improve efficiency.

  • Cash Back Rebates: A major driver for B2B adoption is the potential to earn substantial cash back rebates on virtual card spending. Some providers offer significant rebate programs (e.g., Corpay claims over $800 million paid annually to customers), effectively turning the accounts payable function from a cost center into a potential revenue generator.

  • Working Capital Optimization: Virtual cards can offer flexibility in managing cash flow. Businesses might use them to pay suppliers promptly, potentially securing early payment discounts, while still benefiting from the credit card grace period, effectively extending their days payable outstanding (DPO) and optimizing working capital.

These diverse advantages demonstrate that virtual cards offer a compelling value proposition that goes far beyond just security. The interconnectedness of these benefits — where enhanced control improves security and budgeting, convenience speeds up operations, and automation drives efficiency and cost savings — creates a powerful case for their adoption. 

However, the emphasis on specific benefits clearly differs between user groups. While security resonates universally, personal users often prioritize the convenience and control needed for secure online shopping and subscription management. Businesses, on the other hand, are heavily motivated by the potential for process automation, enhanced financial control, operational efficiency, and direct financial gains through rebates and working capital optimization, in addition to the crucial security enhancements.

Table: Key Virtual Card Benefits: Personal vs. Business

Benefit

Relevance to Personal Users

Relevance to Business Users

Enhanced Security

High: Protects primary card from online fraud, data breaches during shopping/subscriptions.

High: Protects corporate accounts, reduces risk of AP fraud, secures employee T&E and procurement.

Privacy

Moderate: Reduces sharing of PII and primary financial details with multiple merchants.

Moderate: Masks primary corporate account details from numerous suppliers/vendors.

Spending Control / Budgeting

High: Set limits for specific purchases or subscriptions; prevent overcharges; manage personal budgets.

Very High: Enforce corporate spending policies (T&E, procurement); manage departmental/project budgets; control supplier payment amounts.

Convenience

High: Instant card generation; shop online without physical card; easy management via apps/extensions.

High: Instant issuance for employees/contractors/payments; streamlines online procurement; mobile access for T&E.

Efficiency / Automation

Low: Primarily manual use for individual transactions.

Very High: Automates AP/AR reconciliation; integrates with ERP/accounting systems; reduces manual processing time and errors.

Cost Savings / Rebates

Low: Focus is typically not on direct cost savings or rebates for personal use.

High: Potential for significant cash back rebates on spend; reduced check processing costs; optimized working capital.

Expense Management/Reconciliation

Low: Manual tracking usually sufficient for personal expenses.

Very High: Simplifies T&E reporting; provides detailed transaction data for analysis; automates matching payments to invoices.

When to Use Virtual Cards

For individual consumers, virtual cards offer practical solutions to common challenges faced in the digital marketplace, primarily revolving around secure online shopping and managing the ever-growing number of subscription services.

Securing Your Online Shopping Cart

The most straightforward and common use case for personal virtual cards is enhancing the security of everyday online purchases. By generating a unique virtual card number for each transaction or for specific online stores, consumers can shop without exposing their primary credit or debit card details to potentially countless merchants. This significantly reduces the risk of financial information being compromised if a merchant experiences a data breach.

Using virtual cards is particularly prudent when dealing with new or less familiar online retailers where trust has not yet been established. Generating a single-use or strictly limited virtual card provides an extra layer of protection against potential fraud or unauthorized charges from unknown vendors. Added convenience comes from the ability to access and use these virtual numbers via mobile apps or browser extensions, even when the physical wallet isn't nearby.

Subscription Services

The rise of the subscription economy has brought immense convenience but also new challenges for consumers. With streaming services, software licenses, subscription boxes, and recurring memberships becoming ubiquitous — a market projected to reach $1.5 trillion by 2025 — managing these numerous, ongoing payments can be difficult. Virtual cards offer elegant solutions to these challenges.

A key pain point for consumers is losing track of subscriptions or facing difficulties when trying to cancel them. Studies show a vast majority of consumers underestimate their total monthly subscription spending, and many continue paying for services they forgot they signed up for or no longer use. Furthermore, canceling subscriptions can sometimes be intentionally difficult, leading to unwanted charges. Virtual cards directly address these issues:

  • Dedicated Cards Per Subscription: Users can generate a unique multi-use virtual card for each subscription service. This makes it easy to identify charges on bank statements and track spending per service.

  • Spending Limits: Setting a strict monthly spending limit on each subscription's virtual card ensures the provider cannot charge more than the agreed-upon amount, protecting against unexpected price hikes or billing errors.

  • Easy Cancellation Control: If a consumer wishes to cancel a service, or even just pause it temporarily (a feature some providers offer), they can simply freeze or delete the associated virtual card. This immediately stops payments for that specific service without impacting any other subscriptions or the underlying funding account. This puts control back in the hands of the consumer, aligning with the strong preference for easy online cancellation options.

The ability of virtual cards to provide transparency and control resonates strongly in the context of the subscription economy, offering a direct technological answer to the management headaches many consumers face.

Potential Pitfalls for Personal Use

Despite their advantages, personal virtual cards aren't without potential drawbacks:

  • Returns and Refunds: Processing refunds can sometimes be complicated, especially if a single-use virtual card used for the original purchase has expired or been deleted. While refunds can typically still be processed back to the underlying account, the process might be less straightforward, potentially resulting in store credit instead of a direct refund to the funding source.

  • Reservations and Verifications: Using virtual cards for online bookings that require physical card verification upon arrival — such as hotel check-ins or rental car pickups — can sometimes cause issues. The merchant might expect to see the physical card matching the number used for the online reservation. It's often advisable to use a physical card for these types of bookings or to confirm the merchant's policy regarding virtual card acceptance beforehand.

While these limitations exist, they are often manageable and generally outweighed by the significant security and control benefits virtual cards offer for the vast majority of online transactions and subscription management.

Virtual Cards for Businesses

The adoption of virtual cards in the business-to-business (B2B) space is rapidly accelerating, signaling a fundamental shift away from traditional payment methods like paper checks and manual processes. Market forecasts consistently point to explosive growth, with B2B transactions projected to account for the vast majority of the total virtual card transaction value globally — potentially reaching trillions of dollars annually within the next few years. Some reports indicate B2B virtual cards already hold a dominant market share.

This surge is driven by a confluence of factors. Businesses are increasingly seeking greater efficiency in their financial operations, enhanced security against sophisticated AP fraud threats like BEC, tighter control over corporate spending, and ways to optimize cash flow and potentially generate revenue through payment strategies. Virtual cards, with their inherent features, directly address these critical business needs. This signifies a strategic evolution in how payments are viewed; not just as a necessary operational function, but as a potential lever for financial optimization and process automation.

How Virtual Cards Revolutionize Accounts Payable

One of the most significant impacts of B2B virtual cards is on the AP process. Traditionally reliant on cumbersome and fraud-prone paper checks or less flexible ACH transfers, AP departments can leverage virtual cards to achieve substantial automation and efficiency:

  • Streamlined Workflows: Virtual cards enable businesses to digitize and automate payment workflows, drastically reducing the manual effort involved in printing, signing, mailing checks, and handling related paperwork. This leads to faster processing times and significant cost reductions — virtual payments can be considerably cheaper than check processing, and overall invoice processing costs can decrease markedly.

  • Automated Reconciliation: A major pain point in traditional AP is reconciling payments with invoices. Virtual cards solve this through seamless integration with ERP and accounting systems. Each virtual card payment can carry rich, detailed remittance data — including Level III data like item descriptions and quantities — that automatically links the payment to the specific invoice being paid. This eliminates hours of manual matching, reduces errors, and provides finance teams with accurate, real-time financial data.

Improving Supplier Payments & Relationships

Virtual cards also transform the way businesses interact with their suppliers:

  • Faster, More Reliable Payments: Compared to checks, virtual card payments are significantly faster and more reliable, often clearing within 1-2 days. This improved payment speed is highly valued by suppliers.

  • Improved Relationships & Potential Discounts: Paying suppliers faster can strengthen relationships and may provide leverage for negotiating better terms or capturing early payment discounts.

  • Cash Flow Benefits for Both Parties: Buyers can potentially extend their DPO by utilizing the credit card float period, while suppliers benefit from reduced days sales outstanding (DSO) due to faster payment receipt.

Efficient Corporate Expense Management

Beyond AP, virtual cards provide powerful tools for managing various types of corporate spending with enhanced control and visibility. With granular spending controls, businesses can issue virtual cards with specific parameters, such as spending limits, validity periods, restrictions to certain merchant category codes (MCCs), or even locking them to specific vendors. This ensures adherence to company policies and prevents misuse.

Financial Advantages: Rebates and Working Capital

The financial benefits for businesses using virtual cards can be substantial:

  • Rebate Generation: Many corporate virtual card programs offer cash back rebates on spending volume. By channeling significant AP spend through virtual cards, companies can generate a meaningful revenue stream, potentially turning AP into a profit center.

  • Working Capital Optimization: As discussed, the timing of virtual card payments allows businesses to manage cash flow more effectively, potentially extending payment cycles (DPO) while ensuring suppliers are paid promptly.

The emphasis on rich data capture and seamless integration with financial systems further highlights that virtual cards are becoming integral components of data-driven financial management in modern businesses.

The Biggest Challenge: Supplier Acceptance

Despite the benefits and strong buyer preference, with reports suggesting 80% of buyers favor virtual cards, actual adoption for AP payments remains relatively low, estimated at just 2% of AP transactions. A primary hurdle is supplier acceptance. Some suppliers may lack the technology or processes to easily accept and reconcile virtual card payments, particularly those delivered via email requiring manual key-entry.

Additionally, suppliers bear the interchange costs associated with accepting card payments, which can be higher than other methods. Recognizing this gap, the industry is actively developing solutions:

  • Virtual Terminals. These web-based interfaces allow merchants suppliers to manually key in card details received remotely, like virtual card numbers from an email. While enabling acceptance, this still involves manual effort. 

  • Automated virtual card acceptance. More advanced solutions focus on including supplier enablement programs, straight-through processing (STP) where payments flow directly into the supplier's system without manual intervention, and platforms that streamline the entire process for both buyer and supplier. Overcoming the supplier acceptance hurdle is key to unlocking the full potential of B2B virtual cards.

Virtual Card Use Cases for Business

The versatility of virtual cards extends far beyond individual use. For organizations, virtual cards offer a strategic advantage in managing diverse financial workflows. The following section explores key use cases where businesses can harness the power of virtual cards to streamline operations, enhance control, and bolster security across various expenditure categories.

  • Travel & Entertainment (T&E): Virtual cards are ideal for managing travel expenses. Companies can issue temporary cards for specific trips with set budgets for flights, hotels, meals, and incidentals. This eliminates the need for employees to use personal cards and wait for reimbursement, simplifies expense reporting through automated data capture, and provides real-time visibility into travel spend.

  • Procurement: Virtual cards streamline the purchase of goods and services, allowing for pre-approved spending with specific vendors or for particular orders.

  • Subscription Management: Businesses often juggle numerous software-as-a-service (SaaS) subscriptions and other recurring payments. Using dedicated virtual cards for each subscription provides centralized control, simplifies tracking, and makes it easy to cancel payments for unused services.

  • Project/Departmental Budgets: Virtual cards can be allocated to specific teams or projects, ensuring spending stays within allocated budgets and simplifying cost tracking.

  • Digital Advertising: Marketers can use virtual cards with set limits for online ad campaigns across different platforms, preventing overspending and facilitating budget tracking.

  • Gig Worker/Contractor Payments: Issuing virtual cards provides an efficient, secure, and controlled way to pay freelancers, contractors, or gig workers.

Choosing a Virtual Card Program

With the clear benefits and growing popularity of virtual cards, the next step is understanding where to obtain them and what factors to consider when choosing a provider. The market offers a diverse range of options from established financial institutions and specialized fintech companies.

Where to Get Virtual Cards

Virtual card solutions are available from two main types of providers:

  • Traditional Banks and Card Issuers: Many major banks and credit card networks (Visa, Mastercard, American Express) offer virtual card capabilities, often as an extension of their existing personal or corporate credit card programs. Visa and Mastercard also provide platforms and APIs for issuers to build virtual card programs. Notably, some banks primarily promote the use of digital wallets (which use tokenization/virtualization) rather than offering standalone, user-generated virtual card numbers directly tied to their accounts.

  • Fintech Providers: A growing number of financial technology companies specialize in virtual cards, often offering innovative features, user-friendly interfaces, or focusing on specific niches. For personal use, providers like Privacy.com emphasize privacy and control, while Wise (formerly TransferWise) focuses on multi-currency capabilities. For businesses, providers like Corpay offer platforms tailored for AP automation, expense management, and specific industry needs.

This diverse market provides ample choice but necessitates careful evaluation, especially for businesses with complex requirements.

Key Considerations for Selection

Choosing the right virtual card provider depends heavily on the user's specific needs. Key factors to consider include:

  • User Type (Personal vs. Business): As established, the feature sets and priorities differ significantly. Personal users might prioritize ease of use, app interface, and basic controls, while businesses need robust controls, reporting, and integration.

  • Core Features: Evaluate the availability and flexibility of features like single-use vs. multi-use options, the granularity of spending controls (limits by amount, time, merchant, category), merchant-locking capabilities, real-time reporting, mobile app functionality, and browser extensions.

  • Integration Capabilities (Crucial for B2B): For businesses, seamless integration with existing systems is often paramount. Assess compatibility with accounting software (e.g., Xero), ERP systems (e.g., NetSuite), AP automation platforms, and, for travel expenses, online booking tools (OBTs) and travel management company (TMC) systems. Poor integration can negate many of the potential efficiency gains.

  • Fees and Costs: Understand the pricing structure. Are there setup fees, monthly subscription fees, per-card fees, or transaction fees? Are there foreign transaction fees for international use? Compare different plans… Privacy.com offers a free personal plan but paid tiers with more features; PayPal and Square have specific virtual terminal rates. Businesses should also factor in potential rebate earnings. Conversely, suppliers considering accepting virtual cards need to understand the interchange fees involved.

  • Card Network: Ensure the virtual cards are issued on a widely accepted network like Visa, Mastercard, or American Express.

  • Support and Implementation: Especially for businesses, consider the level of customer support provided, the ease of implementation and onboarding, and whether the provider offers assistance with supplier enrollment for AP programs.

  • Security Standards: Verify the provider adheres to industry security standards like PCI-DSS compliance, employs strong encryption, and undergoes regular security audits.

How to Get Started with Virtual Cards

Adopting virtual cards is generally accessible, though the process differs slightly for individuals versus businesses.

For Individuals

If you're interested in using virtual cards for personal online shopping or subscription management, the process is typically quite simple:

  1. Check Your Existing Providers: Start by checking the mobile app or online banking portal of your current credit card issuer or bank. Many major providers offer virtual card features directly to their cardholders. Look for options labeled "Virtual Card," "Virtual Account Number," or similar.

  2. Explore Fintech Apps: If your bank doesn't offer them or you want specialized features (like enhanced privacy or multi-currency options), explore dedicated fintech apps that offer user-friendly platforms for generating and managing virtual cards.

  3. Sign Up & Link Funding: Follow the provider's instructions to sign up. This usually involves providing basic personal information for identity verification (Know Your Customer - KYC) and securely linking a funding source, such as your bank account or an existing debit/credit card.

  4. Generate and Use: Once set up, you can typically generate virtual cards instantly via the provider's app, website, or potentially a browser extension. You can then copy the details to use for online checkouts or add the card to a digital wallet if supported.

  5. Utilize Convenience Tools: Consider using available browser extensions or mobile apps provided by the issuer for easier card generation and management at the point of purchase.

For Businesses

Implementing virtual cards in a business context is a more strategic undertaking:

  1. Assess Business Needs: Clearly identify the primary goals, the same way you’d do for any type of corporate credit card. Are you aiming to automate Accounts Payable, gain better control over employee travel & entertainment (T&E) expenses, streamline procurement, manage SaaS subscriptions, or maximize payment rebates? Understanding the specific pain points and objectives is crucial.

  2. Evaluate Provider Options: Research and compare potential providers, including your existing corporate bank and specialized B2B platforms. Evaluate them based on key criteria:

    • Integration: How well does the platform integrate with your existing ERP, accounting software, and other relevant systems?

    • Controls: Does it offer the necessary spending limits, merchant restrictions, and approval workflows?

    • Reporting: Are the reporting and analytics capabilities sufficient for your tracking and reconciliation needs?

    • Fees vs. Rebates: Understand the complete cost structure and the potential rebate earnings.

    • Supplier Enablement: If using for AP, does the provider assist with onboarding suppliers to accept virtual cards?

  3. Support: What level of implementation and ongoing support is offered?

  4. Select and Plan Implementation: Choose the provider that best fits your needs and budget. Develop a clear implementation plan that includes technical integration, process changes, defining user roles and permissions, and setting up controls.

  5. Integrate and Train: Execute the technical integration with your existing systems. Provide thorough training to finance staff, AP teams, and any employees who will be requesting or using virtual cards. If applicable, communicate changes and benefits to suppliers.

The accessibility for individuals is high, often requiring just a few taps in an app. For businesses, however, adopting virtual cards is a more significant decision requiring careful evaluation and planning to ensure successful integration and achievement of strategic financial and operational goals.

Embrace Smarter, Safer Digital Payments with Corpay

Virtual cards mark a significant advancement in digital payments, offering enhanced security, granular control, and user convenience, especially for businesses seeking operational and financial advantages. By decoupling the payment mechanism from the funding source, they create a crucial security layer against online fraud. Features like single-use numbers and spending limits provide robust protection, while instant issuance and automation streamline processes. 

With strong market growth driven by B2B adoption, virtual cards are a fundamental component of the evolving payment landscape, aligning with trends in digitization and data-driven finance. For individuals, they offer peace of mind for online transactions, and for businesses, virtual card programs like Corpay’s present a strategic opportunity to optimize functions like accounts payable and expense management, leading to increased efficiency and potential revenue generation. The shift towards these smarter, safer digital payments is rapidly transforming how we handle finances.

Virtual Card Frequently Asked Questions 

What are the benefits of using a virtual credit card? 

  • Enhanced Security: It masks your actual credit card number, reducing the risk of fraud if a merchant's website or database is compromised. 

  • Increased Control: Many virtual cards allow you to set spending limits and expiration dates for each virtual card number, giving you better control over your spending and limiting potential losses from fraud. Some even allow you to designate a specific merchant for the card. 

  • Convenience: You can often generate a virtual card number instantly when you need it, without having to wait for a physical card. It can also be easier to manage online subscriptions with individual virtual card numbers. 

Are virtual credit cards safe?  

Yes, virtual credit cards are generally considered safe and add an extra layer of security to your online transactions. Even if a virtual card number is compromised, your primary credit card information remains protected. However, like any financial tool, they are not entirely fraud-proof, so it's essential to monitor your account for any suspicious activity. 

Where can I use a virtual credit card?  

Virtual credit cards are primarily designed for online purchases and other "card-not-present" transactions, such as phone orders or subscription services. Some virtual cards can also be used with digital wallets for in-store contactless payments, but this depends on the provider. 

How do I get a virtual credit card?  

The availability of virtual credit cards depends on your credit card issuer. Check with your bank or credit card company's website or mobile app to see if they offer this feature. Some issuers provide virtual card numbers through their online portal or a dedicated browser extension. 

Is there a limit to the number of virtual credit cards I can create?  

The number of virtual credit cards you can generate may vary depending on your credit card issuer and their specific policies. Some providers allow you to create multiple virtual cards for different purposes or merchants. 

Can I get a refund on a purchase made with a virtual credit card?  

Yes, refunds for purchases made with a virtual credit card are typically processed back to your main credit card account, just like with a physical card. However, if the virtual card number has expired or been deactivated, the refund process might involve additional steps or require you to provide your primary card details. 

Do virtual credit cards have fees?  

Generally, virtual credit cards offered by your credit card issuer are a free service. However, it's always best to check the terms and conditions of your specific card or provider to confirm any potential fees. 

Can I use a virtual credit card for everything?  

While virtual credit cards are excellent for online security, they are not always suitable for all transactions. For instance, they might not be accepted for in-person purchases where a physical card needs to be swiped or inserted, or for certain services like hotel bookings or car rentals that require a physical card for verification or security deposits. 

About the author

Product Marketing Program Manager

David Luther, MBA is a product marketing program manager with years of experience in commercial banking, finance, and technology sectors, with research and writing appearing in financial publications.