Avoid Damaging Supplier Relationships With Invoice Automation

CalendarSeptember 6, 2023

Avoid Damaging Supplier Relationships With Invoice Automation

Maintaining strong relationships with suppliers is essential for the success of any organization. Yet, a recent IFOL survey revealed that 21% of respondents expressed concern about manual accounts payable (AP) processes negatively impacting their rapport with vendors and suppliers. This response ranked as the second-most-common concern, following closely behind 30% of respondents who cited the stress experienced by their AP team as a result of these processes.

To dig into this issue, let’s explore the significance of streamlining payment processes and embracing timely payments to foster successful supply chain relationships. 

Manual AP Processes Are Slow and Error Prone

Manual AP processes, such as paper-based invoicing, can result in various negative outcomes, including:

  • Errors

  • Delays

  • Inefficiencies

  • Frustrations among vendors and suppliers

Businesses rely on timely payments to maintain financial stability and operational efficiency. When payments are late or miscalculated, it can lead to strained relationships, loss of trust, and potential disruptions in the supply chain.

Strengthen Supply Chain Relationships

Consistently paying vendors on time is fundamental to nurturing strong supply chain relationships. Invoice automation enables prompt payments, demonstrates professionalism, and establishes a sense of collaboration and trust with partner businesses.

Vendors and suppliers are more likely to prioritize the needs of more reliable partners, providing them preferential treatment, better prices, and improved service quality.

Leverage Early Payment Terms

One effective strategy for enhancing supply chain relationships is for businesses to take advantage of early payment terms offered by vendors and suppliers. Organizations often extend early payment discounts or incentives to encourage prompt settlements. By implementing invoice automation, you can take advantage of reduced costs, improved cash flow, and increased profitability. 

Paying early can position a company as a preferred customer, strengthening relationships with vendors who value punctuality and financial stability.

Streamline Payment Processes

To overcome the challenges associated with manual payment processes, organizations can adopt invoice automation to streamline their payment processes. Invoice automation tools can help:

  • Reduce costs and generate new revenue streams by going paperless and taking advantage of monthly rebates 

  • Boost internal morale by allowing employees to focus on more strategic tasks 

  • Protect businesses against the increasing risks of payment fraud

  • Centralize AP functions and create a more scalable process

Automated systems simplify tasks such as invoice verification, approval workflows, and scheduling, enabling businesses to consistently meet payment deadlines.

Invest in Technology and Collaboration

Businesses must recognize the value of investing in automated solutions that optimize AP processes and improve supplier relationships. By collaborating with vendors and suppliers to align payment preferences and explore mutually beneficial strategies, organizations can strengthen their supply chain partnerships.

Want to know more about the benefits of invoice automation? Contact our in-house experts at Corpay today to discuss your specific invoice and AP challenges.